FAQ: AI solutions

Artificial intelligence (AI) is a technology that can analyse information, identify patterns and perform tasks that previously required human labour. Companies use AI to automate processes, improve customer service, analyse data, create content and streamline day-to-day work.

AI can help businesses reduce manual work, automate repetitive tasks, improve decision-making and boost productivity. Common areas of application include document management, customer service, reporting, analysis and administration.

Among other things, AI can automate email, document management, meeting summaries, customer support, reporting, data analysis, internal enquiries, administration and information retrieval. This frees up time for more value-adding work.

Microsoft Copilot assists users directly within Microsoft’s applications, whilst AI agents can be developed to automate specific processes and operate independently within a company’s systems. For example, AI agents can handle customer service, internal support or administrative workflows.

An AI agent is an intelligent digital assistant that can answer questions, carry out tasks and automate processes. It can be connected to the company’s own systems and use the organisation’s data to assist both customers and staff.

The cost depends on the type of AI solution you require, the number of users who will be using it, and how it will be integrated with existing systems. We will help you develop a solution that meets both your business needs and your budget.

The first step is to identify which processes can be made more efficient. Rely IT then provides support in the form of consultancy, planning, implementation, training and further development to ensure that AI delivers real business value.

Yes. AI can be integrated with, for example, ERP systems, CRM systems, Microsoft 365, intranets and other business systems to automate workflows and make information more accessible.