ISO 9001 - How we ensure quality at every step
Quality is at the centre of our work, and to ensure that we deliver services, products and projects with the highest professionalism and stability, we work according to the international standard ISO 9001 (see our certificate in quality). The standard is the world's most widely used quality management system framework and helps organisations create structured, measurable and effective ways of working. Contact us at if you are interested in seeing our quality policy.
What does ISO 9001 mean for us at Rely IT?
Working according to ISO 9001 means that we have clear and well-established processes for our entire organisation - from development, project management and operations to support and delivery. Among other things, this means that we:
- Works in a process-orientated manner with documented procedures that create consistency and stability.
- Monitoring and measuring results to continuously develop our way of working.
- Identifies risks early and manages them proactively to minimise disruption.
- Putting the customer at the centre, where needs and expectations guide how we design our solutions.
- Working on continuous improvement, both technically and organisationally.
In IT operations where complexity, timescales and precision play a major role, ISO 9001 provides us with a framework that helps us to work in a structured way and to deliver with predictable quality.
Part of our daily work
ISO 9001 is not just something we do during audits or as an item on a checklist. It is a natural part of our daily work. Our employees use the quality management system to support everything from development methodology and testing processes to documentation and communication with customers.
What does ISO 9001 mean for our customers?
For customers, our ISO 9001 work means that they can feel confident that we have control over our processes, take responsibility for our quality and constantly work to improve. It provides transparency, clarity and higher value in every delivery.
An integrated management system - ISO 14001 and ISO 27001
In addition to ISO 9001, we are also certified according to ISO 14001 (environment) and ISO 27001 (information security). All three standards are integrated into a single management system, creating a seamless and efficient way of working throughout the organisation.
The integrated management system allows us to work in a holistic and robust way - focusing on quality, safety and sustainability.
