In partnership with Jönköping Municipality and in close collaboration with the Swedish Transport Administration’s Ferry Service, Rely IT is developing a new digital booking and ticketing system for the Visingsö route.
The solution covers the entire journey, from booking and payment to ticket inspection and boarding. The project combines system development, app and web, payment solutions and integrations with physical technology such as cameras, QR code readers and networks. The aim is to make travel easier for passengers whilst also creating more efficient traffic flows, reducing administrative work and improving the working environment for staff.
A digital booking system for apps and the web
The new ticketing and booking system is being developed for both the app and the website, and is designed to cater for travellers by car, bicycle and on foot.
For journeys by vehicle, the registration number is used throughout the entire process. The system is linked to the vehicle register and supports several payment options, including Swish, Klarna, Swedbank Pay and invoices for business customers.
Passengers can purchase and book their journey online, receive order confirmations and be notified of, for example, service disruptions and changes.
Automatic ticket inspection using ANPR and QR codes
A key part of the solution is to automate ticket validation. ANPR cameras read number plates as vehicles drive onto the site, and the system automatically checks whether there is a valid ticket.
For pedestrians and cyclists, QR codes and QR scanners are used instead.
The technology is also linked to traffic lights, barriers and lanes at the ferry terminals. In this way, the digital ticketing system becomes part of the actual traffic flow rather than a stand-alone solution.
System development and integrations within a comprehensive solution
The project involves much more than just developing an app. Digital services need to work in conjunction with payment systems, external systems, networks and physical equipment.
Rely IT is therefore responsible for the entire process, from business analysis and service design to system development, integrations and technical infrastructure.
The result: easier journeys and more efficient traffic flows
The new system is designed to reduce the need for manual ticket checks, simplify boarding and reduce the number of fare evasion incidents. At the same time, staff will have more time to focus on traffic, safety and service.
The solution also provides a technical foundation that can continue to be developed as the organisation’s needs change.
Do you need to develop a digital booking system, ticketing system or another business-critical digital solution? Contact Rely IT and we’ll help you every step of the way, from analysis and system development to integrations and the finished solution.
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