ICA-handlarnas Förbund needed a digital tool for retail that supports retailers in data-driven decisions and improves profitability and competitiveness. Together with us, the Decision Support Bank was developed - a tailor-made platform for the retail trade that collects and visualises the stores' data, simplifies analysis and benchmarking, and gives retailers better control and insights for strategic decisions.
Challenge
Association of ICA retailers, which represents Sweden's ICA retailers, needed a modern digital solution that could support their members in their daily decision-making. The goal was to create a powerful IT tool that helps retailers develop their stores with increased profitability, strengthened competitiveness and continued high customer confidence in an increasingly data-driven and competitive grocery trade.
Solution
We developed Decision support bank - an advanced and customised digital decision support and benchmarking system adapted to the needs of ICA retailers. The tool allows retailers to analyse, compare and monitor their store's performance by benchmarking against similar ICA stores. This identifies areas for improvement that lead to better business decisions, more efficient operations and increased profitability.
The decision support bank collects and visualises both sales data and financial statement information in an easy-to-use interface. Logging in is safe and easy via mobile BankID, which ensures high IT security and compliance. All data is strictly authorisation controlled - only the individual merchant has access to their own store's figures.
Outcome
With the help of the Decision Support Bank, ICA retailers can save time, work more data-driven and make better strategic decisions. The result is improved margins, increased control over operations anda yet stronger business focus. The digital solution contributes to long-term growth and gives traders a clear competitive advantage in everyday life.
Do you have a similar need and want to see what we can do together? We'd love to talk more!
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